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Pros : Room is luxurious and comfortable. Food is excellent if not best of best. The pool side restaurant serve better food than coffee bar but close at 3pm. Everything is perfect. Cons : 1 only one of spa staff was very rude. She was introducing facilities to new client. After waiting for a while because they were blocking the gym door. The wording is ok but the massaging pass is very rude. It sounds like :are you a sex criminal? Back off! On first and last day of stay I got other guests to claim court.
The first is a Father and Daughter 6 yrs old made me felt guilty but I got sons to play with too. They left in doubt but smooth. The last day is not smooth at all. I had to fight for my rights. The lady in concierge desk first use wrong date to kick me out. Can you believe a fs staff think today is tomorrow?
Very unlikely. Then why? In good question. Then she attempted to claim I had only one hr of booking and I should pass court to coach and other guest. I had to bring out written proof of my reservation at that point. Above two staff totally break all the efforts the rest of hotel staff working hard for.
